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Decision not reminded, every visit acceptance asked

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2 years 11 months ago - 2 years 11 months ago #2149 by NicoSchade
Hey Michael,

first thanks for the plugin. Really great work!

But I have a little problem. It's about the domain www.copd-deutschland.de/.

If I visit the site again, my previous decision will not be considered. Instead, the banner reappears as if I have never visited the site.

I go to the page, accept the cookies and then close the tab. Then I open a new tab and go back to the page. The query appears again.

I have set the 'cookie duration' in the settings to 30.

Can you help me with that? Maybe someone else from the forum here has an answer. ;)

Thank you in advance.

Best regards
Nico
Last edit: 2 years 11 months ago by NicoSchade.

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2 years 11 months ago #2160 by michael
That is very strange. I tested against my demo site gdpr.richeyweb.com and it behaved normally.

Would you mind changing your cookie domain to .www.copd-deutschland.de ?

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2 years 11 months ago #2178 by NicoSchade
Hi Michael,

thanks for your respond and sorry for answering late.

I changed the cookie in the global config to 'www.copd-deutschland.de' and '.www.copd-deutschland.de'. Both changes changed nothing. :(
Could I grab some debug informations or something else for you?

Best regards
Nico

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2 years 11 months ago #2187 by michael
That's very strange. Do you have any related errors in the apache/nginx error log?

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